Alicia Garr

Worst apartment we have ever lived at, and the most expensive apartment we have lived at, paying about $2,000 a month for a 2 bedroom, with no washer and dryer in our unit. My husband and I moved from California to Massachusetts due to military orders and had to sign our lease before even seeing this property. I wish we would have known it was across the street from a 4 year college before we signed this lease. I will explain our bad experiences as well as our good. 1. Living next to a college, we have experienced loud music from the college all the time, along with fireworks at 9:50 at night when we are trying to sleep. We have loud college students above us that drink all night, climb on top of our AC unit to get onto their balcony, drunk girls sleep in the hallways, nd they smoke pot, which leaks down into our apartment. While no, this is not necessarily the apartments fault, it is extremely important to know when moving to this location. You may end up next to multiple college students who will keep you up when you have to work at 4:00am. 2. We have not had hot water for the last 6 months, in the morning or at night. Although yes we call and put in a service request, maintenance is not able to fix the problem until about an hour later. Which means we already had to go to work dirty, or if it's in the evenings, which we get home late.... we have to go to bed. This keeps happening back to back and although they continue to fix the problem temporarily, having no hot water has greatly effected our health and hygiene. 3. The building does not have insulation between floors, which makes it very loud if you live on the bottom as well as heating and cooling issues. We only found this problem out because our upstairs neighbor ended up having a leaking AC unit which flooded her master bedroom, causing our ceiling to cave in and become moldy, leading to sickness, vet bills, medical bills, and our property to be ruined. While yes, we have renters insurance and were compensated for our property, this experience is still continuing. It happened a month ago, and although they put in a new ceiling, there is new mold on the new ceiling, we are still sleeping in our living room because of the mold, and have such a poor quality of life, it's ridiculous. 4. The washer and dryers in the building cost $2.25 for each load to wash and $2.25 to dry but the dryers do not work so you have to run it twice to get it mostly dry. 5. We used to pay for a carport $75 a month, but every night we came home, a college student would be parked in it. It is also the ONLY property that has charged us to park for just a normal parking spot, usually it is 2 vehicles free and any additional cost money. 6. Although these things keep happening time and time again, management seems to apologize for the "inconvenience" of not having hot water and having to sleep in our living room. Although we held up our end of the lease agreement, it feels as if they don't care to hold up their end of the lease agreement. I asked if they could waive the last months rent as we don't feel like spending $2,000 for basically renting a room in our living room, exposed to mold, and no hot water to wash off the sticky feeling, and they just apologized for the inconvenience and told us that they couldn't waive our rent. BUT ITS NOT ALL BAD!! 1. Wesley and Han are two really great maintenance workers! These men both truly care about the tenants and do the best they can, and I know they are WAAAAAAAAAAAAAAAAAAY over worked. These men show nothing but respect and genuine kindness to each and every tenant. 2. Maria was always available even through email and helped us many times during the horrible events that continue to happen. 3. I LOVE the dog park! I go almost every day with my 2 dogs and also love many of the other dog owners. 4. The ground are beautiful (if not covered in trash) and it feels like your in a camp ground. 5. Melissa, the girl up front was always a sweetheart and I truly loved talking with her every time I went in. We move in 11 days. FINALLY