Managers do not respond to our requests by email. We had delays on the payment dates. However we do not leave a month without paying, we pay every month. And now they want the agent to leave the apartment. I already sent 4 emails and went to the office and they do not want to give us one last chance. As of May our expenses will decrease and we will be able to pay the rent on time. I have two small children and we do not want to move from here because they love school. But managers should not have problems in life and therefore are not understanding. The only people who tried to always help us and gave their best in this office was Marissol, she is special!