Jill Maley

We have lived here for over a year and one or both washing machines have been broken the entire time. We have sent numerous repair requests and contacted the property manager but the machines are only ever fixed temporarily. One will work for maybe a week or two before it breaks down. The other is constantly filled with filthy water. We are at a complete loss as to how to get them to make long term repairs or necessary replacements. Not only is it inconvenient but it is costly as you either have to pay for additional dry cycles or take clothes to a laundromat. UPDATE: According to the laundry company (CSC Service works) they haven't replaced the machine because Royal Crest hasn't authorized them to do so. Most recently the machine was "repaired" a couple days ago and broke down again today. Not only are the broken machines frustrating but the lack of communication from the property is disappointing.