To follow up on my review I just left (Melina Padilla): There was an instance with the service personnel where they wanted to tag my husbands care because they could not see my husbands parking permit on the vehicle when I pointed it out they did apologize and I had my husband move his parking permit to the front windshield so it would be more visable, so be aware that if you have tints you may want to place your permit to park in an area where there's no tints. Also the maintenance technician Doug I think his name is, he has black hair I think he is Hispanic, isn't very experienced or very polite he was very rude every encounter we had with him. Over all the rest of the maintenance team was very efficient service requests were always done quickly and with good service. The leasing office staff was okay, Tyler was very kind and knowledgeable, Tina is very kind it seems as though she is still learning the position, the property manager Vanessa was very dry and sometimes it seemed as though you were bothering her when you'd communicate with her, over all she was very efficient and getting things addressed , not everything but mostly, our over all experience with Royal crest these past two years I'd say we're good/average. You have to expect certain things when renting, and this is all just part of renting. Thank you Royal crest for the past two years, this was a good 1st apartment and you guys were good to us. I hope nothing but the best for the property and staff.