If I could give it no stars, I would. We put down a $500 deposit BEFORE we even got approved, because that's how they do things...and then got denied on our application. They told us that it would take about 4 business days TOP to get our money credited back to our card. It's now been 3 weeks and not a single person has returned any of our calls regarding our money. This place is a joke and we are considering taking them to small claims court. Beware this place is a scam! They tell you rent is a certain number but then by the time they have added on on of their extra fees; parking (come on!!!!), renters insurance, pet rent, keys, etc. Our rent was going to end up being close to $200 more a month than what we were told initially. I can't say that the place is nice enough to make it worth it. We were quoted $1675 for a two bedroom that doesn't even have washer/dryer hook ups in the unit. Royal Crest Marlborough is an absolute rip off.