I have lived here since July 2020. Being new to RI, I chose this community because safety was a priority and I did not know the area. I do feel that Royal Crest is a safe community. The staff is very friendly. However, my "positives" stop there. I pay good money for this apartment because I care about the amenities that it provides (the gym, the in-building laundry, the updated appliances). The gym is useless unless the only working out you do is walking on a treadmill. Since my first month here, my brand new oven has been broken. We had the service team come out three times to fix it and it still has a light that is always on saying that the burners are hot. An obvious safety concern. The floors are literally stuck onto concrete and easily peel up accidentally all the time. Our shower tiles are caving into the wall and there is visible mold, but Royal Crest's answer is to add more grout. The laundry machines are constantly broken. Between 24 units (with an average of 2 residents each-- 48 people), there are two laundry machines and two driers. In the year and a half that I have lived here, there has not been a single time where every machine is functioning. Even if they do not read "out of order," they leave your clothes smelling horrible, still damp, or destroyed. Every time I put in a service request, I'm told it must be user error. By the way, each load costs $2.25, so expect to pay at least $10 a week to get your laundry done, if you're lucky. On top of this, the walls are paper-thin with no studs. You can hear your neighbors' conversations and forget about mounting a TV on the wall. The place looked nice from the outside, particularly when I "toured" virtually during Covid shutdowns, but do not be fooled. This place is NOT worth the money.