My uncle was approved for an apt. that was not available yet at the time of approval. We were unable to view the apartment at that time They required a $700+ holding fee. He was never informed that this fee is non refundable. He found an apartment closer to where he wanted to live. When he told Royal Crest he was not taking the apartment they said they could not refund the holding fee. What a scam. They're keeping his money for no reason it's not like they lost a tenant because the apartment was not available for rent yet because the current tenants hadnt moved out.