alba vazquez

Overly price, In the last 3 years our rent has increased by more than $500 dollars in the same apartment. Grounds are nice but that's about it, the halls are dirty...laundry room is always dirty, the people in the main office doesn't care about any concerns you have after you sign the lease, they direct us to the corporate and corporate directs us to the main office. I see people move left and right from the apartments, right now there's more than 30 apartments empty because they increase the rent so much they can't keep anyone, also if you compare the price of rent to similar places Royal Crest prices are outrages. I wouldn't mind paying the money if the service was worth it but it's not worth it. we barely have any hot water because they control every thing, sometimes the sink water is little drops and we can't even wash our dishes, I've complain about this multiple times and still have the same issue, our back door doesn't close and the stairs are falling apart and it's been like that for 2 years. They only treat you nice till you sign the lease once you sign the lease you are screw because they won't do anything for you, even if you try to negotiate price because they increase the rent for over $400 in one year they will only lower for $40 dollars, it's ridiculous. Not sure if that's even legal but we're looking in to this matter. Also the pool is barely open, they always have an excuse, 1st was due to covid, then last year they said something was wrong with the water, we had the pool open for a few weeks if so.... The tennis court is locked (I don't know why) no one can use it, and the basketball court is not even a basket ball court, it's just a small place with a Hoop near the water so once you are playing the ball falls to the water so no point on even trying to play. (You will lose your ball, trust me) If you are looking to rent here don't go by the pictures or how well you are being treated, I suggest you look around.