I feel very disappointed and disrespected. Upon arrive (arrived earlier than said time) we were greeting by another agent whom was extremely pleasant because original agent was helping another family which was understandable. She also text me to let me know the apartment was unavailable at the moment to view and I asked if we could see another model in the meantime which she was fine with. However, original agent knew we were originally there for a three bedroom and were highly interested and she went ahead and rented the apartment on us anyway. But, she did not acknowledge us nor apologize for any confusion so I felt very disrespected and disappointed in the treatment of your agent.