Tori Bender

My fiance and I moved into Royal Crest in 2020. This is an old, dilapidated apartment. In our time there we experienced mice, seed bugs, wall paper peeling, leaking, mold, etc. The appliances are outdated and it's overall just a subpar place to live. The fees on top of the rent payments are outrageous. We'd pay on average an extra 200+ per month not including electricity and internet for an already overpriced unit. There isn't much upkeep except for the landscaping and the bridges are NOT safe to walk on. One collapsed and hasn't been fixed for like a year. No regular spraying for pests which is a problem when your trash drop is in inside in a room that is never cleaned. The laundry is expensive and not once in our 3+ years there were the machines ever cleaned. The only upside to this place is the mail room (if the employees actually provide you the code for you to receive your package when they're locked up). On multiple occasions I had to call or go in during their working hours because my items were locked in the room but I wasn't provided access. Now that we're issuing formal complaints about these facilities, my fiance and I realized that we were offered different lease renewal terms which is so scammy. I was offered 3 different renewal offers between January and the end of February. My fiance was not offered any of these same terms even though we have the same lease agreement. This has genuinely been the worst place I've ever lived and would not advise anyone to move here. When we were moving out we saw TONS of other people leaving because this place is just horrible and overpriced.