We lived here for a year and a half, and in general we liked our experience. The area is nice and nearby many shops and restaurants that we enjoyed frequenting. We had a lot of issues with our laundry room flooding. However, maintenance was really helpful and always quick to respond and resolve our issues. I think we'd say that maintenance was the best part of our experience with Saybrook Pointe. Our biggest complaint would be the office/management staff. There were times where we'd send emails and not get a response. We also had times where we would go to the office to ask questions and although the office should have been open, the door was locked and no one was inside. We would try coming back many times in 30 minute intervals and would often never be able to find someone in the office, which became very frustrating. We did end up breaking our lease because we bought a home in the area. There wasn't much communication from the office about next steps regarding our "rent responsible" status until someone new moved into our unit. No one contacted us to let us know it had finally been rented out. I had to do my own research and contact the after move-out rent people. They were helpful and were able to get us set up on a payment plan for what we owed from our lease. Overall, this isn't a bad place to live. However, for the price, and lack of communication/availability from management made it a somewhat frustrating experience at times.