Sally B.

Probably give this place a 1.5 stars, instead of 1. Our lease is ending and we were on the hunt to find another place to live. We stumbled upon Saybrook Pointe online and decided to give them a call. We called them on Sunday and scheduled their next availability to view the 3bed/2bath for Tuesday at 5:00pm. When we arrived, the lady printed out all availabilities and realized that the one we were looking for had been recently leased out. We asked how did this happened - why/how did they not inform us? They should have known that they had an appointment booked to view their ONE AND ONLY available 3 bedroom. This is very unprofessional, unorganized, and a waste of our time. The lady apologized and said that the place was leased out MINUTES upon our arrival. There were no other 3 bedrooms for us to view and they were unsure of the next availability. If they knew that they only had 1 of the 3-bedroom, shouldn't they be on TOP of it? We did receive an email from the lady a few hours later regarding the situation...plus for that I guess. Anyways, we continued our search again and guess what?? YUP, their ad is STILL up for the 3 bedroom.