This is only about my experience while looking for an apartment. I saw their ad in craigslist for a one bedroom posted one evening, and I went for a visit next morning. The person at the front desk was very aloof and couldn't be less interested in showing me around. They told me that there were no apartments to show and that I would just have to lease the available apartment online, without looking at the place. I guess it's too much to ask to look at an apartment, before renting it?