Ariana H.

Avoid this place if you can!!! Don't be deceived by Seemingly new and upgraded interior of the apartments. They've used the lowest quality material in the market to create this look. This is the worst apartment complex I've ever lived in. We are currently renting a two-bedroom on the first floor. The apartment is covered with dust all the time, because of poor insulation (huge gap under the entry door) and guys with leaf blowers going around the complex several times a week. The noise from the leaf blowers is very annoying, especially for people with young children who take naps during the day. My apartment is full of disgusting spiders; there are spider webs everywhere despite the fact that I'm constantly sweeping, dusting and moping. The window sills in our bedrooms are covered with black mold, because low quality windows let moisture in and create a perfect environment for mold. My friends who are also renting at this complex have mold on their window sills, which makes me believe this might be a widespread issue throughout the apartment complex. The windows must have been like this the day we moved in. I noticed it only a few days after we brought all of our stuff in the apartment. I've been afraid of opening the windows or touching the blinds, because it will cause mold spores to spread everywhere. I'm afraid of calling the office to get this taken care of, because I don't want to expose my kids to black mold. I would have to empty both bedrooms if they want to come in and clean the mold properly. The laundry room doesn't have a door and the management have refused to install one. Their reason is: first floor apartments need to be handicap-friendly. Well, majority of people are not disabled and shouldn't have to deal with annoying noise from old, low-quality washer and dryers. They could still install a door for the laundry room, and simply remove it if they get a request from a disabled resident. How hard is that? This is a little less annoying, but worth mentioning to inform everyone: their parking situation is awful. We were given two parking spots (we have to pay extra for the second one) when we moved in. However, we haven't been able to use either one of the spots. The gar port is so tight that won't fit neither one of our two cars, and the other spot is so far away from our apartment that we never use it. Imagine carrying your bags of grocery from the other side of apartment complex to your home, not very practical!!! My husband and I park our vehicles in the open, guest parking area. And listen to this: my husband's car was TOWED AWAY because he had lost his permit that day, and hadn't had the chance to request a new one yet. That night he came home late when the office was closed and his car was towed away a few hours later. How hard is it to place a notice/warning on people's windshield? Give them a chance to get a permit or move their car. The towing company charged us over $300 to return the car. We will be out of this place soon, but if you're planning to rent for the next few years, look elsewhere. The only reason I gave this place even one star is the excellent location. But this has really nothing to do with the complex itself. The location couldn't be any better. It's right behind a large shopping center with Lucky supermarket, Starbucks and some restaurants. It's walking distance from Oakridge Mall which makes it very convenient. But the apartment complex itself is absolutely terrible.