We started renting in March of 2016. Was told in May of 2016 that we had to move due to construction. Shortly after we signed a new lease for a different apartment, our apartment was broken into and things were stolen. I tried to switch our renters insurance to the new apartment but since we had our renters insurance through the apartment complex, I could not change it. We moved into our new place in July 2016. Shortly after that our neighbors truck got broken into and lots of tools stolen. Then Dec 2016, the leasing office was broken into. Talk about not being a safe community. The rent a cop comes at the same time every night. I received a notice in the mail stating that we still had renters insurance on our previous place at Saybrooke. I was kind of shocked because I had an email from Elisa stating that my renters insurance was moved to the new address. Contacted Elisa and the insurance company and apparently our renters insurance was not moved to our new apartment and we had been uninsured for the past 5 months. We then got another notice saying that we had to move again in March 2017. We found a new place that would allow us to keep our dog and signed a lease there. Turned in papers March 2017 that we were leaving April 9, 2017 and was informed that because THEY were terminating our lease on May 9 that WE were responsible for the rest of the rent. Again financially hard on us especially since we have 2 months to save up money for another apartment. We find an apartment that will let us have our dog and then get told that we are financially responsible for the rest of the rent and of course financially move ourselves. If we would of stayed at the complex, the newly renovated apartments were $500 more a month. Something we could not afford especially since the upgrades in the apartment are minimal to the non renovated apartments. Talked to Dayon and she told us we are responsible for the rest of the month. I emailed the guy that keeps leaving comments on here and his email said Elisa or him would be in contact. Neither one has contacted me on this matter. Our rent was prorated in April so we physically moved out and later found out that it was entered wrong. Tried to access the portal to pay rent and was locked out. Needless to say, do not rent here. The only star I'm giving is for Victoria and the maintenance crew.