Ronald H.

Saybrook pointe apartments used to be a stellar place to live until this new owner came in and brought in a new management company. What a joke it has become! It starts with a place where maintenance does not seem to be able to fix anything. I told them that my refrigerator was leaking water inside and they told me that this was normal. When I pointed out that the door needed adjusting they told me that you had to push it closed with your foot to close it. It was quite obvious that the door needed adjusting. I also had a plumbing leak under the kitchen sink that I had to repair myself because they said they could not duplicate the problem. Then they went through and changed everthing to permit parking and we were told that they were going to reassign our parking places. That was 6 weeks ago and nothing has changed. When I called and talked to the joke of a manager named Jai he told me we don't have a plan how we are going to reassign our spots and that was a month ago. The complex has also changed in the makeup of its renters. It used to be a place where professionals lived now they will rent to anybody and quite honestly it's becoming ghetto like. Weed smoke permeates the whole complex. I was going through the home buying process and when my lease was going to expire I decided to go month to month because I knew I was moving so they raised my rent from 2050.00 a month to 2650.00 a month. A 600.00 a month increase, is this even legal. I gave my 30 day notice as my house was getting close to closing and they came out to do my pre move inspection and I informed them that I might have to extend by a week incase my home had not closed. Again Jai told me that it was not a problem and I just needed to give them a weeks notice. I started calling the office 2 weeks before my original moving date and never got an answer. I left many messages and never got a return call either. When I finally got to talk to them a week before the move I was told they had already rented my apartment and I could not extend. Why would you rent an apartment when I have lived there for 2.5 years and it needed to be prepared for a new Tennant and they were warned I might have to extend. This second rate management company lies to you renter beware!!!!!