We have lived in our current apartment for a while now and previously lived here a few years ago and decided to come back because we liked the place and the staff so much! Boy, were we in for a change. A few months ago they hired a new apartment manager and the previous manager, Trish, left. Trish was the reason we moved in, she was lively and funny and her staff seemed to get along with her great! Along comes a new manager, Alex, she is the most frigid and rude manager i have ever come across. She pays no attention to you when you walk into the main office, even if she is the only person there. We no longer get friendly newsletters, instead, we receive a barrage of notices that are frigid and rude just like the manager. Seems like we recieve a new notice every week on something we are not supposed to do/have/mount/hang. Oh and if you do not do exactly what they say, they state that they will enter your apartment and "remove said items for you" The employees do not seem as friendly anymore and i almost dread having to go to the front office for anything. Have a complaint about huge, unleashed dogs that piss and crap anywhere they please while their owner watches? Too bad because their answer is, unless THEY see the owner/dog doing it, there is nothing they can do. Needless to say we will not stay here after our lease is up, not to mention that they jack the price up up up every year. Our apartment is currently listed for 250.00 more per month than we pay now. Alex, take some happy pills and SMILE! You are in customer service, THAT IS YOUR JOB!