Michelle M

Where is the option for 0 stars? This complex is FORCING people to MOVE out of their homes due to SAFETY Issues however allowing them to relocate to another unit but this option comes with a HEFTY RENT INCREASE ( two hundred plus dollars a month) for the upgrades they chose to make while fixing said SAFETY ISSSUES. There has also been talk of BLACK MOLD & TERMITES ( I have a video of termites flying out of my master bedroom wall yet the complex charged me $25 upon move out because they had to patch the walls where my Tvs were mounted even though they are tearing out large portions of the walls and AGAIN I was forced to move) I have been living at Saybrook Pointe Apartments for over 5 years and in this time the rent has increased by over $900 which does not include water, garbage, sewer, or even a parking space. Recently I gave my 60 day notice and was then contacted by the cooperate office stating how much they valued me as a resident and offered me to stay another year with no increase in my rent but later decided NOT to HONOR this "attractive" offer because my building was being scheduled for renovations and I would soon be forced to move out with the choices to relocate to another property or another unit within Saybrook Pointe Apartments but this choice would come with a substantial rent increase due to upgrades (CHEAP UPGRADEs I may Add) This decision not to honor their offer was made after I pulled back my 60 day notice and when I asked if I could just leave at my original 60 day move out date which was 2 weeks away from them terminating their "attractive "offer I was told I would need to give another 60 day notice. They have even allowed people to move in knowing that there is a possibility the person may receive the 60 notice in as little time as a couple of weeks. As of now the following buildings may receive said notice 60 day notice at any given time: Buildings #9, 11,12,13,14, and half of building #7 and #10. Basically any balcony/patios with the cross hatch wood have not been renovated as of yet and will receive said notice within the next year. You may also notice that in these buildings the exterior paint is gray on the outside only but once you enter the walk area of door locations the color is still a brown, yellow, maroon scheme. This construction project has been ongoing for over a year and it comes with a lot of noise. Have you ever entered a construction site? (Imagine listening to that noise day in and day out including weekends starting at 8 Am every day and ending sometimes as late as 6 PM) Most recently they decided to renovate the pool and gym area so we are without the amenities that are included in the high rent we pay to live here however they are not offering any compensation for the inconvenience they have created for their residents. The pool has been closed for a couple of months and as you all know this is the middle of a HOT SUMMER! In conjunction to listed issues this complex is noisy overall and unkempt. You will often see dog poop and hear dogs barking profusely and or being allowed to run around outside with 0 supervision aggressively approaching residents. You will find cigarette butts littered right outside the gates and throughout the complex. More recently you will find spider webs everywhere and we are often visited by RATs, GNATs, and sometimes roaches can be seen scurrying about even though we pay a monthly fee for pest control. Also be advised they will soon be opening a PET park which will come with lots of BARKING Dogs. Building 7 be advised! The security is a joke and residents often find their car windows broke when parked on the street. Mail boxes and leasing office have been broken into several times. The only time security is available is when asking you for your pool pass. This might be less of an issue if your rent included a parking space but it does not. Positives: Great location The manager is phenomenal; but I would avoid some of the staff members.