elvatocavron 11

This apartment complex was great at the start, but it started to become the worst apartment I have ever been to. I have been living here for at least 9 years Their are pros and cons of living here Pros There is a dog park There indoor washer and dryer in the unit Maintenance staff are very kind and patient There is a pool Rooms are decent They have good storage and the closets are pretty big The living room is spacious The community is very good and look out for one another Cons You have to pay for maintenance every time and when you make a request it usually takes them at least 1to 2 weeks, to finally come to the apartment to see what's wrong and they almost never read the form that we send. They are highly understaffed with maintenance workers, however these workers are always kind and have patience. It's just a shame that they are only a few workers taking care of a whole apartment complex on their own The main office staff are highly rude and very lazy at what they do. Their office hours are also sometimes very confusing and is very hard to get in contact with them, they never seem like to want to help you with your situation. However, there is only one staff member that is actually nice and looks out for you. (Melissa) The app and website will not let you use e-check out of nowhere and they want you to pay a 106 fee to use your credit or debit card, which is very outrageous. If a appliance breaks they give you an old and reused one that also doesn't work. They make you pay for the app even if you requested to not pay for it. They will still charge you for that. They will find ways to charge you more and to take your money no matter what it cost them.