I lived at Shenandoah Crossing for over three years. It is not much, but it's quiet so I liked it. If you never run into any maintenance issues, you will too! The last few months of my life in that apartment were miserable. I issued a maintenance request in mid-February because I heard scratching in my ceiling. No response. On March 2nd, I sent a follow-up message to the front office through the resident portal. No response. It got quieter, so I left it alone. I was not getting a response anyway. It got so bad at the end of March that I couldn't stand being in my own home. It took me getting angry to get any response. I had a full-blown squirrel infestation in my ceiling, but they did not take me seriously. It was not until April that I met with their maintenance guy at my apartment. I had to point out to him where the squirrels were probably getting in. They insisted that they plugged all the holes outside. That statement was, is, and always will be a blatant lie. I have hours of video recording the scratching, the scurrying around, the chewing, and MORE scratching. After weeks of torture, two giant holes cut for traps in my ceiling (one in the kitchen, one in my living room), and two of about twenty squirrels captured, I could not take it anymore. The next step was for them to cut a hole over my bed. Absolutely not. I had to go all the way to corporate to get attention. The way they handled this situation was gross. There is no other way to describe it. Aimco and Shenandoah Crossing accepted no responsibility for this acute disruption to my life. Eventually, they presented a few options. Move to another (more expensive) unit, stick it out a couple more months until a unit the same price as mine becomes available, or get out of my lease one month early. How generous. I could not get out of there fast enough. I took the L for my sanity.