I just recently wrapped up moving out of Shenandoah Apartments so I thought I would give my thoughts on the complex. My family has been residents of this complex for almost 20 years, so we have seen all the ups and downs of the complex over the years. Shenandoah Apartments is only barely worth living in if you're looking to be close to the schools nearby, otherwise you're wasting your money and should look elsewhere. The rent is disproportionally high to what you get for your money, and they keep increasing it even higher with every renewal. Everything in this complex is run down, broken or a joke (both inside the apartment and outside). The dog park is comically small. The doors to the mail room/gym are always broken and there's tons of issues with the mailing lockers. The maintenance staff as a whole are generally useless and take forever to complete service requests, especially if you have pest issues (which there are a lot of here, unfortunately). The most annoying part of living here is dealing with the leasing office. THEY ARE ABSOLUTELY WORTHLESS. Don't bother trying to call them or leaving a message because they never answer. The only person competent at the leasing office is Melissa. Even trying to move out of my apartment was a nightmare and took forever to resolve because the leasing office is terrible at maintaining communication. I would avoid living in Shenandoah Crossing Apartment Homes like the plague!