Last year I rented apartments from Shenandoah. I talked to malisa. After about 7 months I broke my lease. Before I I broke my lease I talk to malisa and explain my situation. She said I can do that need pay free. I paid all the fee and bills and confirm with her. I flow up few times with her and also talk. She said everything is good. You don't need to do anything you are fine. After year I have received call from collection office. They are saying I have to pay about 8k. Then I called malisa, she said don't worry I talk to management about that and they will adjust it because the apartment I left it was rented. Few days later again I received call from collection office. This time I went to leasing office and talk to malisa. She said don't pick up there phone. Management will adjust and it take little time. After few day later I have received call again from collection office and they send me email. Again I went to leasing office and talk to malisa. Now she says it's too late I can't do anything and said talk to Afrah she's in management. She can do something for you. Now both of them saying different story and telling me to pay money, otherwise it's going to affect my credit. And this was my first time taking rant. Can someone else from Shenandoah help me about it. I not happy with Malisa and Afrah service.