During the time I live there, the staff was responsive to most of my issues. The place was relatively quiet the grounds are kept clean. Things that turned me off about the place are: Roaches - After living there about 3 weeks, I started to see roaches. I told the management and they treated multiple times, but the roach problem seemed to get worse. After about a year of trying to get the management to get rid of the problem, I decided to take care of the issue myself and I found a method on the internet that got rid of the roaches in about 3 weeks. However, I am sure that my neighbors still have them. Move out policy - when I moved in, I was told that I was required to give a 2 month notice before moving out while I was still under the lease, and a one month notice if I was on a month-to-month. some time during my residency, the policy changed and I was not informed of the change. The new policy is 2 months in both cases. When I gave my notice, I was on a month-to-month and I gave about 6 weeks notice (still no one told me about the changed policy). They ended up charging me about $600.00 for the days short of 2 months. Move out Cleaning - When I moved out, they charged me a cleaning fee, even though I left the place spotless. When I ask them specifically what was not clean, they would only say that I am being charged because I didn't hire a professional cleaning service. Month-to-month fee - An annoying aspect of renting here is that no mater how long you have lived here, they charge you a $300.00 fee every month when you go on month to month. Mail delivery - They stopped accepting mail at the main office; now, packages either sit in front of my apartment door all day, or they goes back to the post office and I have to pick them up. The tow-away policy is very strict. The towing company comes around every night looking for any excuse to tow away a car. I had a rental car for one day while my car was in the shop. It got towed because I forgot to put the sticker in the window, There is no warning and there are lots of things that you can do to get your car towed.