Read last 2 paragraphs if you are a current or former resident!.................... My actual stay here was not bad. The appliances are older than I am, the wall are thin, and the overall quality of the apartments are not fantastic but it is also the cheapest place in the area. The staff has always been friendly although rarely helpful. Don't expect an amazing living experience being here. The reason they get 1 star is what they do to everyone on move out..................... First, they double charged me last months rent, carpet cleaning, and apartment cleaning. They did fix those after a couple calls although my early termination fee magically went up at the same time. They also tried to charge me $220 for repainting the apartment. After asking why they sent me 2 pictures. One was a spot where the wall was slightly lighter than the surrounding area because my bed had been pushed up to that spot for 2 years. I actually had to ask what that picture was of it was so ridiculous. The second was a light smudge where the kitchen table had been against the wall. Probably would have wiped off but I didn't even notice it when moving out..................... Despite have shown them that they are legally responsible for normal maintenance (to include occasional repainting) they refused to budge or go into voluntary mediation (first step in fairfax county before legal action). One of the specialists at the Aimco corporate even agreed with me that it was normal wear and tear but told me if I didn't like it to take it to court. I am in the process of filing a legal claim with them..................... Check out Yelp to see how many people they have tried to screw over at move out. Also, don't let them charge you for BS like repainting!!! File a complaint! If the district attorney receives enough complaints they can file class action against Shenandoah. Don't let them take advantage of you!!