After finally getting a hold of a reasonable person at AIMCO corporate (he called me as a last effort before forwarding to collections), I was able to explain that they may be able to get away with charging for repainting in some areas but they are not legally allowed here. I sent him the legal documents as well as all the documentation I had kept regarding my interactions. VA consumer affairs had contacted them earlier regarding my compliant. Today VA consumer affairs emailed them again and they responded by dropping the charge completely. It makes me sad to know that they strung it out so long hoping I would give up and pay like so many others have done. The local office should be aware of the laws that govern them. AIMCO in general has be adequate in my dealings and has made a reasonable effort through the whole process to allow time for me to settle this. The local Shenendaoh Crossing office though has been unhelpful, misleading, and flat out wrong on more than one occasion (like when they told me to my face that faded paint is considered an abnormal damage).