Really starting to be fed up with this place, now going on month 4 living here. Walls are paper thin, nobody respect the pet rules. Animals running a muck on pool furniture. Views re gorgeous no doubt about that. Is that worth 3k a month for the cheapest apartment with all ridiculous fees tacked on. Your amazon package will never arrive unless you sign up for the paid package options. Last but not least, straight out thieves, I had some extra Credit Card cash rewards so I decided to pay with a CC and received a confirmation email with receipt. Only to find out days laters my payment was voided, I was contacted that I haven't paid and discussed with the person over the phone that I did pay and even received a receipt of payment. I was then told not worry to go ahead and pay again and that my payment would be credited the $150 late fee. After I paid again and this time the payment was successful I was contacted again that I will not be reimbursed $150 because the payment was voided by my side and provided a screenshot from the internal portal that says the "resident portal" reversed the payment. Really not acceptable. Attaching photos of my paid receipt. If resident can truly decide to void rent payments once submitted without human interference there is truly a flawed system. Every time I have gone to a store to exchange or return something I have always gotten a receipt to show the credit back to my account. I hate to be the one to have to take things public but I have run out of options. I have requested an address to send a certified letter. Went from rating this place 3 stars to 1 star.