Annie K.

Let's start off with the positives: they have a few leasing staff and front door staff that are genuinely very helpful and friendly. The grounds are kept clean. The pool area is gorgeous and relaxing. And the best part is the view of the bay from your apartment, but you do have to pay extra for that view. Now onto the negatives: let's start off by stating that the walls in the apartments are paper thin and you can hear your neighbors conversations. When the maintenance workers come into your apartment to fix something or come for the quarterly check up, they always leave footmarks all over, even after repeatedly leaving a comment that this was happening. And lastly, the lack of compassion from management and the company. The world changed drastically due to the pandemic and I understand they had to make changes to operations as well. They had to shut down all amenities and services throughout the building as mandated by the government, which is understanding, but a little rent reduction for the tenants could have been a small compassionate gesture to help all that were struggling with unemployment. For me, months went by and no changes in the pandemic situation or my job, so I had to make the difficult decision to break my lease and leave a few months early. I understood that I had signed a contract stating the fee that I would have to pay if I left early, but who would have predicted that a pandemic would shut the whole world down and many would lose their jobs. I was still willing to pay the fee as I couldn't afford to stay, however they would not allow any extension to pay the fee in longer terms. Their greed and lack of compassion was very apparent. And still I am struggling to receive my last physical statement via mail, even after several email correspondence. Please, I advise anyone who is looking for a place to live to seek elsewhere.