After living at Sunnybrook for a full year, I wanted to write as detailed a review as I wish existed when I moved here- Don't be fooled by all the positive reviews; most are by people who have ONLY TOURED the property or by EMPLOYEES of the property itself- particularly those who work in the front office or offer tours. If you're looking for an apartment close to downtown or NCSU campus, this is not the one to take a gamble on!!! The apartments themselves are very well kept with brand new appliances, digital thermostats, spacious closets, and even built-in desk and office spaces! The amenities are also wonderful, especially the pool, but many of the community areas are extremely crowded in the summertime, with massive parties of people taking over the pool and grilling spaces, playing loud music, and inviting multiple non-residents. Most of the highpoints of these apartments end there... Rent is on the rise, prices have increased for all units since I moved in. Do not expect your rent to stay the same when renewal dates roll around. The apartments themselves may seem cheaper than those in surrounding areas, but with the lower price tag comes the cost of personal safety! First floor apartments do come with an alarm system, but be warned, they are not always the most reliable! Mine would trip randomly in the middle of the night, turn itself off without me touching it, and overall did not work properly and consistently for the entire second half of my lease. Sunnybrook is "not responsible" for the alarm systems, maintenance is not trained on how to fix them, and getting in touch with SecureTek is often hit or miss. There have been numerous instances of car break-ins, smoking on property, and random people walking in and around the complex who do not live here! It definitely seems like the "smoke free" aspect of living here is optional as cigarette butts are everywhere on the grounds, and the smell of weed is evident around many buildings / porches. The complex is not very well lit at night, and I often did not feel safe on property after dark (especially as a young woman living alone)!!! The walls here are extremely thin (as is the case in most apartments), but if you have louder upstairs or wall-sharing neighbors, it can be difficult as you will hear every footstep and conversation. My upstairs neighbors were especially retaliatory in regards to noise complaints and would make the situation ten times worse every time I filed a report... You also have to time calls to the office perfectly in order to get an actual person on the phone; if you have an issue and don't go to the office in-person, you will likely have to play phone tag to get it addressed. Management also seems to have a "nothing we can do" attitude in regards to complaints made about lease violations (i.e. noise complaints, smoking, littering, domestic issues). The complex has been promising to build security gates ever since AIR communities took over, but it appears that this will probably never happen. AIR also temporarily suspended the overnight security patrol for reasons unknown, and once they brought it back, the car simply did a few hurried laps about once a night. Additionally, the number given to residents to call for overnight security goes directly to a call center and not the security for the complex! This apartment was fine for a year, but I cannot imagine why anyone would want to renew after AIR took over management and security seems to be less and less of a priority.