Allison Helget

I'm going to preface this by saying I do not write bad reviews, however, I would be cautious if considering The Beach Club after my experience. I moved in July 2020 to a unit with an AC unit that was out. I was on the top floor in the updated one bedroom apartment. This issue wasn't addressed for weeks. I stayed at a friend's some nights because the apartment was unbearably hot. That same unit had a broken washer, I had the maintenance team come three separate times before they fixed it. It ruined clothes and I did my laundry at work for that month. The second unit I moved into had a broken dryer. It took a month and a half to fix. My water pressure in my shower went out three times in a month, clearly each time it wasn't being fixed. We had issues with our fridge and freezer leaving my apartment with standing water. Both apartment units were the "new and updated" units. My neighbor across the hall broke her lease when I first moved because she didn't feel safe. She said her first unit was broken into and they moved her to the top floor. She installed a ring camera and one night saw someone had snuck into the building and was trying to see what doors were unlocked. Current and previous residents would agree that the management is terrible. Paying a certain amount in rent should come with attentive management that actually cares. I stayed because the gym is really nice. The gym also has water that has leaked through the roof since I moved in July 2020. The amenities they list aren't offered and haven't been since COVID. There isn't a working sauna, there are no work out classes. I had a friend who lived there and had her catalytic converter stolen TWICE. I still don't know if there are cameras but there has been so many break ins in the parking garage. The garage door stays open for so long anyone could walk in and clearly has. They haven't done anything about it. Another friend of mine states she had mold growing into her apartment as did her neighboring apartments. Be aware that the utilities you pay are extremely high, you are paying the building's utilities as well. My average utilities with parking and pet rent added up to at least $800 extra. This doesn't include my cable and internet or energy. On top of that, my move out statement was $2407, so I owed an extra $900 on top of the $1500 security deposit. When I inquired about the fees, the GM said she would return our call and never did. A customer service agent called to collect and we explained the situation to her. She said she would call us back and never did. I wouldn't recommend this apartment building, there are so many other nice apartments around this area. I moved to another apartment on the lake and the management has been incredible.