Kate D.

So, I've been here for a year and I put in my notice that I will not be renewing the lease. The Good: The views are stunning. They take most pets. There is an in-unit washer and dryer. Cute coffee shops and grocery near by with easy freeway access. The Bad: When I moved in, the apartment hadn't been cleaned, the clothes dryer didn't work (and didn't work for MONTHS!), no screens in the windows, missing racks for the fridge, oven light didn't work, the light switch in the bathroom wouldn't stay on.... Mold is a very serious problem, as you will see from the other reviews here. There is black mold all over my bathroom ceiling and when I spoke to the property manager he said "we don't say "mold" -- we say, mildew." - then brought in their "Expert" which was the regular maintenance crew guy who offered to paint over it. (UGH) The paint is literally bubbling off the walls in the bathroom and ceiling sags. In fact, moisture is such a problem that the bathroom fixtures rusted. I have to keep the ceiling fan running almost 24/7 just to try to cope with any humidity! There are obvious cutouts in the bathroom ceiling from previous repairs and it has been patched back together really poorly. There are soft spots in the flooring in the dining room and the floors as so slanted that if you spill something, you better catch it quick before it runs across the floor. Speaking of it being a gated community -- that's only when the gates work. They break frequently and you will know this by the solicitors that come knocking. The doors to the gym have been broken and taped up for over a month and the other set of doors don't work because "something something.... lock jammed?" The power goes out more here than anywhere else I've ever lived -- and if your car is one of the garages when the power goes out?? Hope you're not in a hurry because you have to call someone in to come open the garage door for you. There isn't nearly enough cabinet space in the kitchen and there is no pantry so even after a year, most of my kitchen stuff is still packed away because there is no where to put it.The appliances don't fit in in the kitchen counter-tops so they have shoved strips of plywood into the empty spaces to minimize how much the washer, dryer and dishwasher rattle around. The bedrooms are small --- very small. I have a queen sized bed and a dresser, they don't both fit in the same room so I have had to have my dresser in one room and the bed in another. The management isn't willing to work you.... I have never been late on rent -- no complaints about me, always on time, etc.... A few months ago, I was very ill and missed a few weeks of work. On rent day, I was short 200 dollars and told them I could give them the rest in 8 days. They refused to take a partial payment (turned down my whole rent check save the 200 dollars) and said they would only take it in 100% full, and that if it wasn't 100% full in 7 days that they would begin the eviction process and as the tenant you will be responsible for all fees. WHAT?! 7 days late on rent and EVICTION??? with no problems what-so-ever before hand?? Luckily, I was able to get it in time. Also, if you want to break your lease, the lease terms are such that it is very, very pricey to do so and at the end of your lease if you are moving, you have to notify the 60 days in advance. Miss that 60 day notify period (which would be reasonable because most places require just 30 days) and pay an absolutely boatload. And even today, I had an appointment for maintenance to come down and check out the mold (again) and I've been sitting here waiting for 4 hours and they never even showed up. There goes my day off -- waiting for the crew that never showed up. **Update** 7/11/14 -- the dryer broke again -- the maintence crew didn't show for the first appointment, a few days later, they come by on for the next appointment and the ETA to get the dryer fixed --- 1 month. A MONTH?! You move into a place that has an in-unit washer and dryer, but end up having to use a laundry mat. This is the 2nd time it broke, the last time took months to repair too.