Carolyn A.

We lived here for a year and are grateful to be out. The views are what these apartments are all about. However, it had one of the worst management teams! Upon moving in, there was much confusion and misinformation given to us by management regarding storage and parking spot. (We were assigned a spot that was not available and had to park in lot of other other building). It was difficult to get assistance from management with issues in a timely manner. The maintenance team were hard workers, but consistently verbalized how short handed and overworked they were. I feel for them but don't need to hear it as a renter. The times that I had to deal with management over the phone, I was shocked at how unprofessional some members were. I felt belittled after dealing with them on several occasions. For example, after giving notice that we were moving, the company sent me a survey which I filled out about the apartment and grounds. My feedback included lack of maintenance and upkeep on grounds. ( One of cement stairwells was in unsafe condition with missing step for quite a while) A management member sent an angry email demanding examples of my feedback and included members of maintenance team in email. I felt like I got called after proving feedback they asked for. Very unprofessional! Management sucks and you can hear neighbors pee, cough, talk etc. through walls! The ocean views are great though! All in all, totally not worth the money charged for rent. We moved down the road to Oceanaire Apartments. Huge difference in management and up keep of grounds and apartments! If you are considering Bluffs vs Oceanaire; Oceanaire wins hands down!!!