*Update 2/15/24: After my previous one star review, AIR Corporate took the time to sit down with me and talk through my concerns. They claim to be addressing a lot of the issues raised by myself and other residents. If that proves to be true over the next couple of months, I will update my review accordingly. I still generally have to say that since AIR took over, they have made significant changes to the policies and fee structure. Many of these changes are poorly communicated leaving residents feeling concerned about our future. Below is my original review with a few pieces removed as they have been specifically addressed already. I can't wait to move out. This building used to be a great place to call home, but since AIR Properties has taken over my experience has been very disappointing. I've lived here for a year and will not be renewing my lease! Fees added or increased since AIR properties took over: 1) Residents are expected to pay a percentage of the common area utilities. 2) Luxar Package delivery service 3) Smart Rent fee 4) Pet rent increased/month Services changed/removed since AIR properties took over: 1) Front desk staff are not very helpful, often not at the front desk, and do not always ensure proper package delivery. When I asked why a package wasn't logged into the system I got the response "well that's not our job". Though AIR claims they are working on resolving this. 2) Parking is now assigned with roughly half the spaces now being considered premium spaces which cost $100/month extra. Meaning many residents will be parking further away or paying significantly more AIR claims they are interested in improving "the resident experience" which is interesting considering decisions are made without asking for resident buy-in or feedback. When residents raise concerns to on-site property management, concerns are often ignored and downplayed. Additionally there have been several major leaks in the building in the past few months. Issues like this can happen from time to time and are not AIR's fault however, their response has been less than stellar.