Unresponsive Management & Unacceptable Living Conditions I've lived at the Elm for a year now, and the management's lack of attention to tenants has reached an unacceptable level. Our rent is being increased dramatically at the end of our lease, and we've been actively trying to find cheaper options within the complex. However, despite numerous attempts to contact the leasing agents, we've been ignored for months. No one is ever available in the office, nor do they respond to calls or emails. This has also been the case with other complaints we've had over the past few months. Packages frequently go missing without any accountability, and the management does nothing to address the issue. On top of that, there's a persistent problem with tenants smoking weed in the building, causing a strong and offensive odor. Once again, management has taken no action to address this, despite the negative impact it has on our living environment. I am beyond frustrated with how poorly this complex is being run. Residents deserve to have their concerns heard and addressed especially for the amount of money we pay, but that is clearly not happening here. Until management starts acting with accountability and shows genuine care for its tenants, I cannot recommend living here. Fix the problems or expect more people to leave.