What have you done to our beautiful lobby ? Why have you turned it into a package room? Why are you trying to deter residents from using the lobby? There is already very limited space in the building now this? Since Air communities has taken over most of your residents have been miserable. The building, the staff, has been so cold. You guys see residents and dont even speak let alone make eye contact. This is the rudest, unresponsive staff i have ever seen. Why are you people so money hungry ? What are yall so cruel ? Why dont you care about your residents? Why are you continuously trying to make our lives a living hell ? How are we supposed to use the lobby now? Why weren't the residents consulted ? This is extremely sad and poor taste. Air communities is the absolute worst i have come across. They have gotten many of the negative reviews taken down and the pisitive ones are all fake. SHAME ON YOU. The lobby looks horrible. There was no growing demand regarding packages. We used the same system when Buzzuto was managing and there was never any issues. Again your people just don't do their Job. They are lazy and incompetent. They rather be cold, rude and sit around talking loudly on their phone or texting, there for many packages weren't checked in or went missing. Why was this not a issue with Buzzuto ? Many buildings use the same system. Just horrible. Stop with your lies. Take some responsibility for making our lives much more difficult since you took overi.