Alright. Long over due. Come along for my journey through this process at the Fremont. I've been living at the Fremont residence for two years and finally left this year. My first experience with staff there was pretty good, it was with Page and she was super efficient and got things done. She even got promoted! Pros: mostly professionals from campus, pretty quiet and clean. Cleaning staff and maintenance were on top of their jobs, they clean clean lol. Emails do get sent out reminding people to pick up after their dogs and needing to be on leashes which I really do appreciate because some pet owners don't do their part in picking up after their pets or letting their pets roam about (from my experience walking home every day, the owners' call backs NEVER worked, they had to physically get their dog). Cons: parking really sucks unless you pay $110+/month for parking. I had originally wanted to stay there, but move to a bigger apartment, so 1 bed/bath to 2bed/bath with my partner. And this is when things started going down hill... We wanted more information and get a tour for my partner who had questions about the admin side of things but Kali was not pleasant to work with. She just really answered our questions with an attitude. I even had a friend come with me for questions and instantly did not like the tone of the conversation. That really pushed us to look elsewhere. Also, if y'all are wondering, the transfer fee is half of rent, there is a roommate fee ($350), another admin fee ($300). It would have been a total of around $2100, to just transfer to another unit... you would think it should be easier to transfer apartments than sign a new lease lol. Anyways, I decided to move out to somewhere cheaper because the rent here has been getting crazy. Expect about ~$200/month increase every month after each year or term. And if you move in in august expect a 9-month or 2-year renewal lease instead. They want your lease date to end during those busy or hot months. The moving out process is the main reason why I gave this apartment two stars. I had a walkthrough with Michael who told me that I had minimal cleaning to do, no damages or needing paint. I go to school on campus, do not get many guests, nor do I have any pets. My apartment looked GOOD. I can also post the pictures as well! Anyways, I get charged for a FULL cleaning fee of $170. Not even a partial cleaning fee. I emailed them about this and apparently it's in the lease! READ. YOUR. LEASES. Even so, I expected a partial cleaning fee instead of the whole full fee. And now to the most annoying bit, I also get charged a FULL PAINT fee, consisted of $190 of LABOR AND $11.80 FOR PAINT. They are charging me someone they hired for $190 to paint $11.80 worth of paint. The apartment had normal wear and tear (few scuff marks), and they want to paint the whole apartment and charge me for it. This is ridiculous!!! That walkthrough meant ABSOLUTELY NOTHING. I also called the office and Kayla definitely had an attitude and tried making excuses about sending details in two weeks or more... I used to refer students and even professors to this apartment and now I tell them to avoid this place like the plague. Side note: I actually had a referral and my friend said he definitely mentioned my name, but when I emailed them about it they never heard my friend mentioning it to them, which is a lie. They told me to tell my friend to email them and that I would only get half since it wasn't mentioned in the beginning. I texted my friend and he immediately reached out for me and I guess told them sternly because I got the full referral credit 🙂 I also already know a few who wants to move out from here and even one person BREAKING his lease because of the noise complaints... so glad to finally put this all behind me... it's definitely going to be a never ending battle with these money hungry apartments as a renter :/ Anyways... To Page and the cleaning and maintenance crew, thank you! PS I can and will upload receipts for all this if you're on the fence and need confirmations.