Management is a nightmare that will make you regret renting there. Yes, the building is nice and the residents are friendly but the management is so incompetent they make your life a living hell. Issues included: apartment delivered unclean with construction dust; noise, community rules not enforced (let people park on your parking spot), rat infestation of the upper floors, pool closed because not compliant, charges for common areas that are 2-3 times your own electric bill (with very few common areas); no ramp for moving in and out, do not honor the elevator booking to move in and out, non-functioning toilets, refused access to your parking space to your babysitter (so she has to pay the parking fee or rent another spot, even when you don't use yours), flooding of parking, lost packages (and then the app charges you for not picking it up even though you had to come every day to see if they had finally located it), alarms going off if the reception for multiple days at a time, malfunctioning elevators that are not fixed (one door actually hurt my young son); no designated elevators for pets. This place is a nightmare and so much stress. I don't understand how the management can be so incompetent. You often walk in and they are in a middle of an argument between themselves or with residents, make questionable statements, have a tone that is not professional. Many residents choose to leave before the end of the lease.