I am wondering why google map does not allow giving 0 star. This place is terrible. 1. The leasing office never replies. 2. They charged for service(e.g. storage) that I have not subscribed, and they never gave it back to me. 3. I was charged for $175 late fee and they did not agree to waive it. I paid my rent on the first day of the month, but due to credit card's insufficient balance, the transaction was failed. However, they never noticed me until the 5th of the month. They played around the contract term "late day charges: the 5th day of a month" by noticing you your payment is not successful on the 5th, and told that the late fee can only be waived if you paid the rent successfully before the 5th. Living here is the worst decision I have ever made.