Danny Gallagher

I've been at the Left Bank for a month and have been slowly moving in before living there full time, so this is a review in progress (I'll update it if things change). The tl;dr is that, while the building has seemed pretty nice so far, it has felt difficult to trust or rely on management. Maintenance: I'm starting with this because it is the main reason for the poor review. We submitted several maintenance requests almost a month ago, and management keeps telling us somebody is coming to fix them, but nobody ever does. Mind you, a lot of these things probably should have been done before we moved in. I've tried to be patient, and have sent several follow-up emails, but when you are told by the leasing agent that maintenance usually responds to requests in a couple days, this kind of thing gets a bit frustrating. We've only been here for the month, so they could just be swamped right now, and if things improve I'll be sure to update the review. But so far it has not been good. Management: This leads me to the management and staff. I'll start off by saying that both the management and the concierges have always been polite and friendly. The concierges in particular have always answered our emails promptly and helpfully. I wish this could be the whole review. However, we have had several problems with management both during the leasing process and as we've lived here (see maintenance). About half of the things the leasing agent told us were outright false, the most impactful of which was denying the existence of community utility fees on top of normal utilities (they very much exist and they are per person). Whether this was simply ignorance (everybody makes mistakes) or outright lying, the fact is it means you can't really trust their leasing agents. It's a shame because the agent was otherwise a pleasure to work with, but if you can't trust them, there is really no point. The building: The building itself seems relatively well maintained. They have a great gym and pretty nice amenities. The hallways smell a bit, but that might just be a common city apartment thing. Even though the street outside is busy and loud, we live in an inside-facing room on a low floor and have had zero issues with noise. We also haven't had issues hearing neighbors, though we haven't been here full-time and think the building might be a little bit less populated during the summer due to school being out. I hope that helps! I know finding a place can be stressful, so I wish you good luck on your journey!