I live on one of the upper floor, central facing apartments and I love the apartment space itself. It's well laid out, and it's quiet. Maintenance is wonderful. However, AND this is a major however, I would not recommend anyone signing up to live here. I have never seen Management so unresponsive and proud of their unresponsiveness and unprofessionalism. There are so many issues that I don't even know where to begin, so I apologize for how disorganized this review is. But please do read through it, because will have very useful information. They have cut down the security from being 24 seven at the front desk to only overnight, and I don't even know what time that person leaves. No one at the leasing office will ever respond to any questions or concerns. They are extremely rude and only care about getting more people to sign-on. They will completely forget you ever existed once you sign-on (they don't even wait till move in day to show their true colors). They didn't even coordinate move-in day, I had to come here the day before my move-in day to figure out the details (yup, no one sent me ANY information). That's how horrible they are and a harbinger of what is to come. The mail system is a complete disaster. They use something called luxor, but 15% of the packages are just left willy-nilly outside in the mail area. The locker system is supposed to be used to send out mail, but everyone just leaves it behind the front desk because none of the mail carriers use the locker system (so packages are unsafe). The amenities are average at best. The gym is decent, but all the other spaces are just OK. The amenity rooms have a TV but no cable in any of the rooms (and the rooftop and theater and broken or unavailable to use a good portion of the year). The elevators break down EVERY month, multiple times a month. And worst of all in addition to the extreme unprofessionalism and disorganization, they are very dishonest. When you sign-on, they tell you that the amenity fee is 500. But what they fail to tell you is that you will be charged anywhere from $100-$150 per month for common living area fees. And if all this wasn't enough, they will brazenly ask you to renew your lease 5 to 6 months before the end of your lease, and if you don't immediately jump on, they will prelease your apartment to other people and not even tell you. Such a disappointment living here. Would not recommend anyone signing on unless you're OK with Management that is nonexistent and a hindrance.