In short: This place used to be great until the ownership was transferred to Aimco, the worst and greediest landlord I have ever encountered. If you are leasing this property right now, prepare to say farewell to your security deposit. Otherwise, stay away from any apartments associated with this company. Here I just list some of the complaints I have during the 11-month living experience. They charged us over $1800 because we did not send a written notice to them 60 days before we moved-out. The fact is that this written notice will not affect their business at all since the unit will be placed on market and the lease will be terminated whatsoever if you do not continue your lease 120 days before the move-out date. The two managers indeed did follow-up, but none of them mentioned this fee in those follow-up emails. They charged us $500 for the scratch on the stove and claimed that they need to replace it. We asked for the receipt, but they refused to offer it. If you want to rent a cart to move some furniture, they will ask for your ID and keep it until you return the cart. I am totally cool with it. However, on the move-out date, when I returned the cart, they lost my ID and the doorman claimed that the ID was already returned to me last night. I mean, come on, where is the logic? Till now, there is no follow-up. No apology. They simply want to wait it out. They will charge you $100/hour for using some of their amenities. Nonetheless you have already paid for the maintenance fee of those amenities. They use a system called "Luxer One" to handle all delivered packages. Unfortunately, it is NOT free ($50/year and 1st year free). If you forgot picking up your package for certain days, you are going to face another insane bill. We signed a 11-month lease. For 10 months out of these 11 months, the rooftop was under construction. The doorman is very unprofessional. I once got locked out and he demanded cash to unlock my door. That guy is probably gone now, but the new one is not much better. There are many other complaints that are relatively "trivial" and not mentioned here. When all these problems add up, the caused frustration can easily drive you nuts. The company always states that they understand your frustration but in fact they will never address it.