Update: Things are getting better. I believe another update is due to inform the potential renters better. Now the property is operated by Air Communities. Sometimes this makes you feel like a number on the spreadsheet. I wish they continued the concierge service. Gym equipment is not serviced for a long time, elevators can smell terrible and etc. but finally some action is taken on replacing the awful windows that was a major factor in increasing the electric bills. Maintenance under George's management is much better and George is doing a great job together with Alex. Yet, the increase in rents are more than 12% y/y and all the other additional costs (super high electric bills according to Pepco compared with other similar places) are I believe still not justifies the rates and rate increases. Shuttle is back with extremely reduced hours. Overall, reduced amenities, constant construction noise on the east side of the building, dirty carpets, high electric bills and very slow approvals on maintenance requests (although once approved maintenance is fast) with the rates demanded, is not on par with other similar buildings in and around Bethesda. But some things are getting better. Parking is very expensive for open parking. --- Previous Comment: I have been living in this building for the past 4 years. Until recently I couldn't have recommended to anyone to rent a place in this building as the management office was constantly changing, the promises were never held, carpets were old, took many days to reach to the maintenance, A/C units were so old that you could not sleep at night if you were running even a single unit and you pay sky high electric bills. HOWEVER, the new crew at the management seems very respectful and responsive. They are changing the carpets and the AC units. The windows are very old and have almost no isolation function left at all which drives the electric bills high. I will rvise this review once they change those too and then it will become a great place to rent. Thank you to Will, Tim, Patricia and Jerome. ALSO, Manny our shuttle driver, should be hired as one of the General Managers. He is the textbook and more of how a great manager should be. I cannot think of anyone more capable, professional, kind and genuine than him (this includes some people I have recommended to top 500 companies).