Building nice, management not so much. I lived here a little over a year. Over this time, the management team, with few exceptions, has declined. It kind of coincided with the lobby updates. Maybe they think because the surroundings are nice that they don't have to be. I had the most horrible move-out experience ever. I won't bore you with the details, but just know that it was completely their responsibility to fix things. Absolutely a complete failure by them. Over the course of that mess, they captured a level of rudeness, disinterest, insensitivity, and incompetence that was truly stunning. So awful to the moving company that they almost left the job - that bad. A very long (i.e., expensive) and stressful move that could have been avoided. I sent them a pretty even-handed email about it and not a word back. Except, a couple days later I got a bizarrely friendly email as if the whole fiasco had never happened. I asked if they had seen the email I sent before - and forwarded it. Again, no response. Also, I've overheard some of the mngt speak rudely and down to the concierges. As a result many of them do not seem all that into their jobs, and it shows. Utilities - My previous note holds true. You will pay about twice a normal bill because not well insulated and the A.C. units are old and loud (at least the ones in my place).Work out facilities - Avg. Mostly old, used equipment in a new space. It gets sweaty and they forget to change the wet paper towel container. As a result, residents tend not to clean the machines, and they are not cleaned well otherwise. Maintenance - Just avg. Also, day before the moving fiasco, one of their guys blocked the loading dock door that I'd reserved for moving with his black honda passport. He was clearly angry because he couldn't get out, after himself blocking the entrance for 2+ hrs. The concierge was not helpful and didn't seem to know how to find the vehicle owner, which turned out to be them. Really cannot make this up. Parking - expensive, $90/m for outside. I called the police at ~2 am because a couple people were going around checking doors. Could see out my windows. No answer at concierge desk when I called. But, otherwise seems like a pretty safe area.Shuttle bus - Star goes to the shuttle bus and Manny. Promote that guy! Access to the CC trail is nice too. For a fairly pricey place, there is better. I would not recommend after there poor treatment when moving out. Glad there was no deposit! I have no doubt they would have tried to keep it.