After living here for a year, we had a very disappointing departure from the Riverloft Apartments. When it came time to get our security deposit back, they refused to release a huge portion of it for "paint." When we questioned this they told us there were "scuffs and scratches throughout the apartment, which was a complete exaggeration. There were some scuff marks in a few spots that could have easily been wiped off with a wet paper towel or at most touched up, but they charged us as if the whole apartment needed to be repainted. Despite arguing back and forth for a short time, they basically said "too bad we already painted." You can see the photos of how we left the apartment - since we knew we were only going to be in city for a year, we literally didn't even hang a single picture, so there wasn't a single nail hole that wasn't there when we got there. I considered giving a slightly higher rating because the apartments are in a good spot and are fairly updated and comfortable, living-wise. But looking back there was a constant battle for every dime they could get out of us; for example in the middle of the year they changed their whole payment system and cancelled our auto-pay, and a few days later tried to charge us an exorbitant late-fee. After complaining they did refund the fee, but it's insane that it even came up when the reason my payment didn't go through was because THEY cancelled it. Again, photos of how we left the apartment before them charging us for paint - honestly it's illegal for them to have done this as there is clearly no more than normal wear-and-tear and PA laws stipulate that they can't charge us for that.