Do NOT live here - I regrettably signed a two-year lease and had an absolutely miserable experience for two years! I wish I had taken the reviews more seriously... - Property managers were abhorrently unresponsive (although the concierge team was great). They usually took a week to respond to emails and other requests - and only after they were prompted by a follow-up. No wonder we had 3 property managers in my 2 years there! - Overall, customer service was just unacceptable. One dreadful debacle sums it up. When water from an apartment a few floors above mine flooded my closet (and many others' units), the building did repairs for a month - drilling, running industrial fans 24/7, painting, etc. It was unbearably disruptive. I had to move my clothes into suitcases in my living room, and the debris from the construction gave me a cough for weeks. The building did nothing to alleviate the situation and even charged full rent - likely against city landlord-tenant ordinances! - Maintenance staff were great people, but it often took forever to get things fixed - presumably due to poor management. There are too many examples to list, but 3 stand out: (1) Elevators are periodically out of service for months at a time - probably adding up to 6 of the 24 months I lived there (2) It took over 3 months to fix my blinds when they broke - I couldn't sleep past sunrise because of the sunlight and the glare was debilitating while working from home during the pandemic (3) My fire alarm, which is ~20 feet high (one downside of high ceilings), ran out of batteries and gave an irritating, high-pitched chirp every 10 minutes for an entire weekend before they fixed it - apparently there is no emergency maintenance staffing over weekends - Lastly, management will nickel-and-dime you on your security deposit, offering no proof for the cleaning and repairs that were supposedly necessary