Sterling apartment is the worst apartment that I have ever stayed. The property company which name is Amico is greedy, selfish with a terrible customer service. They make their facade look so called fancy but never care of their tenants or the apartment units. 1) Utility: They prorated and estimated your utility bill for water, gas, and electricity, based off your unit size, tenant headcounts etc but NOT your actual usage. When I questioned to them, the service team said it's costly to build meters for every units. Sterling - You made investments on your lobby, you front door, your new pool but do not have money to build meters for your tenants? There was an entire month that I traveled and did not stay in the studio but they charged me $70 for the utilities. 2) Unit air: Extremely poor. I can constantly smell odor from the neighbors next to my unit or from the higher floor, when they cook or even smoke! There was a tenant stayed next to my unit and smoked in the morning and night. The odor spread entirely to my studio. The vent in every unit is actually a decoration!!! Based off what the service team saying, they only have one single pipe let the air from each unit flowing up to the top of the building. It is hard to get rid of bad smell from the apartment units, especially in the winter or summer when you cannot just open the window. 3) Move-Out Cleaning: They require you to clean the apartment like no one ever stay in it before!!!! I rented a studio and cleaned it thoroughly for every part of the studio. The service manager called Jay charged me $150 and said my apartment is dirty because the move out condition is not ready for the next tenants to move in. The lease agreement stated that "resident shall comply with the terms of Owner's move-out instructions in the same condition as when leased, except for ordinary wear and tear. Resident shall clean thoroughly the apartment to the same level of cleanliness that existed at the time Resident first took occupancy." Don't ever think you can avoid paying the cleaning fee because of the exception for ordinary wear and tear at Sterling. They will keep emphasizing the second sentence which requires you to clean it like no one occupied before!!!!!!! This does not make any sense to me. You live in the apartment for a year and you need to keep it as no one ever live before? This is ridiculous and the service manager is rude and recklessly determined that your apartment is dirty so you need to pay them the fee. In general, Sterling Apartment Home never pays any attention to their customer service to their tenants but are LEECHES that drained out every penny of their tenants