My first 4.5 years here I would rate this place 4 stars. I never had an issue with maintenance, never had any break ins, neighbors were excellent ... basically close to no complaints. It wasn't until year 6 I fell short due to having my new born and ask them to give me a few months to catch up while paying towards what I owed. One manager(corey) told me that was fine after I have $2000 towards a $4000 rent. I then gave that same manager $5000 towards my tab only for them to turn around and ignore me after mediation. Literally have emails that they never responded to, texts never responded to oh and the manager will blocked me off his phone that he uses for work! I'll show all of this on my social media and tap back in here with my handle so you can all see before making a choice to live here. Let's keep in mind I wasn't working I was on maternity leave as well so I literally wasn't trying to get over I just needed help from them for a few months. We are human and we know things happen however we still want the place we live to treat us as humans and not robots. I received a letter for mediation which was left at my door, not in the mailbox but on the floor in front of my door for others to see, NO PRIVACY! I went to mediation and their lawyer verbally told me I would NOT be held accountable for anything other than what I owed in the rent I didn't pay yet only for that to be a LIE. I was gaslighted literally. I even have him on record which I wish I could upload here but I'll add to my social media instead because I do not want anyone of color to go through this because another issue was other tenants & workers told me other race were in the same boat but they gave them more time to catch up. Even after I explained everything, still paid something over nothing they literally treated me HORRIBLE. The paperwork I signed at mediation stated in small print that I was responsible for the rent up until the lease was up. So they sent me a bill of over 30k after also charging me a clean up fee after I paid for the place to get cleaned when for all of that I wouldn't have left at all if I still would owe rent until the lease was up. Me agreeing to leave was thinking I was doing what was best to not give them issues or make any for myself with a newborn but whole time it was 100% for them to not have to try to evict me knowing by the time they could my lease would be up. I was informed people were living there who hadn't paid rent for almost a year but of course they're not my race so they get a pass. I knew what I owed them and literally didn't have a issue with paying it the moment I could I make enough that within 3-4 months if that I would have Been caught up. And this is while still paying towards what I owed I never tried to not pay what I owed. I still was giving them money though so please don't think I was living rent free! I wouldn't have moved if I knew I would owe what I already owed plus the rest of the lease. I would have stayed if I was going to owe the same amount! They knew this though that's why manager Will and that lawyer was so pleased when I agreed to leave. I still plan to pay what I owed but not the rest of no lease because he didn't mention that. They took advantage of me being emotional keep in mind I JUST HAD A BABY! I'm still in postpartum as well!!!! They knew this. They did not give two sh*ts. They have huge water bugs which I never really complained about bc the location is downtown that's almost expected. Beautiful place. Super convenient. Very expensive but almost worth it unless you want them to care about you then you should definitely find somewhere else. Not to mention they shut off the electric for hours and with a new born it was not easy!!! I understood this was a business I just really thought for someone living there for 6 years never giving any issues EVER, paid rent as I was suppose to every month, would be treated much differently when life got a little hard for me. Just don't fall short while living here. I'll be back to update with social media tag so you can follow my story.