Alejandro Gonzalez

I'm giving this residential building a two-star rating primarily due to significant security concerns and lack of effective management. Despite paying a hefty $4,000 monthly rent for what is touted as a high-end living experience, the reality falls short, especially in terms of safety and peace. Firstly, the absence of a robust security system is glaring. There's no active security presence to address issues, making it challenging to find help, especially during late hours. For instance, it's 2:30 AM as I write this, struggling to put my baby to sleep while neighbors blatantly play loud music. Repeated attempts to contact the building's "Security service" have been fruitless--they're virtually unreachable by phone. The lack of a proper entry system further exacerbates the situation. The pool area, supposedly a premium amenity, feels more like a public facility. Non-residents easily access the building using a simple code rather than secure fobs, leading to frequent and unregulated outsider usage. It's not uncommon to see groups heading straight to the pool in their swimsuits, having parked just downstairs. Additionally, the building's enforcement of its own policies is weak. There's a clear issue with neighbors subletting their apartments on Airbnb, a practice that goes against building policies. The absence of a front desk or effective security makes it easy for such rules to be bypassed. On a positive note, the maintenance staff deserves recognition which is my only reason for a 2 stars review. They are the silver lining in this experience, being consistently friendly and helpful. However, their commendable service isn't enough to offset the overarching issues of security and management negligence. Overall, it's disheartening to pay a premium for a living space that fails to provide the basic sense of security and tranquility one would expect. The building management needs to urgently address these concerns to justify the high rent and restore the confidence of its residents.