I recently moved into this building 2 months ago and I have had the poorest experience living here than in any other building yet. -there are only 3 elevators for 28 floors and at any given point, there are constantly 2 down leaving 1 elevator to service 300 units. I have brought this issue to management multiple times and it's always the same runaround with "we are working with the senior level of the elevator company" or "there was a move-in scheduled." No solution has once been offered. Not to mention, the elevator certificates are out-dated, which is highly illegal. -there is zero security present in the lobby. This is the only luxury building in the area that does not have security, which is a huge threat to the residents safety. I have seen homeless people in the garage and even inside of the gated parking area for residents, as the closed gate is ALWAYS broken. -my smoke detector has gone off 6 times in the past 2 months during the middle of the night (2am). The first time this happened is when I first moved in so I had to call 911 since I had no clue if this was a real fire threat or not. There is no one to contact at the building after hours, which is a HUGE issue. Once they leave around 5pm, you are on your own. -the are endless added fees on my monthly rent. The common utilities fees are outrageous. They also always try charging me for 2 parking spots, when I only have one. If I didn't check this diligently each month, it would have gone through. The management is seriously overworked and I assume this is why no issues ever get resolved. If you are looking for a luxury building, this is NOT it. There are many other buildings in the area that are CHEAPER, while offering more to their residents. The property management company simply does not care about it's residents and I cannot wait for my 16 months lease to be over so I can move out.