The leasing lady on duty May 28 morning was disrespectful I booked an online self guided tour for 11:00-1200 and drove from Boca Raton Got there and the lady was upset when I showed her my email saying " booked confirmed" she said there was not such a thing and she was busy I said "here there email" and she ignored said this does not exist, an appointment had to be booked with her as guided tour and she could not do anything for me I was there, from a different city, booked all confirmed and she ignored and had a awful attitude