We called and made an appointment to see a unit since we traveled from Arizona to house hunt. We arrive right at the scheduled time and the employee said he couldn't help us yet since he had not clocked in. Then after having us wait 10 minutes, he proceeds to tell us that he doesn't have anything to show us. If that was the case, then why did he set up an appointment to show us a place? The guy was not apologetic at all and very rude. Poor customer service. We never actually saw a unit, so I can't review the units, but they looked nice on the outside.